To guarantee a safe and clean environment, the salon has established rigorous hygiene standards and protocols. Spa Nails places the highest importance on the health and safety of both its customers and team members.
The salon welcomes feedback to ensure that each and every visit is the optimal experience for everyone who walks through the door. Whether visiting alone or with friends, customer satisfaction is the top priority. It's a sanctuary of relaxation, where one can unwind and partake in an afternoon of self-care. Regardless of the choice, the salon's team of expert professionals guarantees exceptional results for every client that comes in for their service.Īt Spa Nails, patrons are treated to more than just a standard nail salon experience. The salon not only provides classic services such as manicures and pedicures, but also offers premium treatments that allow customers to select from a spectrum of styles, from the natural-looking to bold, statement-making looks. The salon's relaxing atmosphere is the perfect complement to their exceptional customer service, making it a go-to destination for anyone in need of some pampering and high-quality nail care.Ĭustomers of Spa Nails are given a diverse range of options when it comes to their nail treatments. Their team of highly trained nail technicians are dedicated to ensuring every visit is top-notch and every service is performed with precision and care. At least say that somewhere! I would've happily brought cash had I known that!Overall very disappointed with the customer service, quality of manicure and entire experience.Spa Nails is a premier nail salon located in Brookfield, with a reputation for excellence in both service and skill. The icing on the cake was, I was treating my mom and grandma and then found out they don't accept cash tips so I had to get cash from my grandma to pay the tip since I didn't have cash. I have polish on my cuticles, and it's not an even coat on my nails. Finally, the finished product is pretty sloppy. He was still removing my previous shellac so it wasn't as if I was holding him up, though I very much felt like I was. But he kept rushing me, asking if I'd picked a color yet over and over. I decided I didn't like the polish option so I had to decide a different style for my nails. Secondly, I showed a picture of my desired nail style to my tech and he said he could do it with polish but not loose glitter. Not sure what's so hard about seating folks together. I heard another patron ask to get her manicure done in the pedicure room so she could sit with the people she came with and they straight up told her no. That struck me as weird because the place was empty and we had come together. First of all, I came in with my mother and grandmother and they didn't seat us together. I've been to many different nail salons around the nation but had a uniquely bad experience here. At least say that somewhere! I would've happily brought cash had I known that!Overall very disappointed with the customer service, quality of manicure and entire experience.
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